you can customize Request URL in Route.Config.
routes.MapRoute( "Search", "{controller}/{name}", new{ controller = "Process",action ="Find", name = ""} );
In the above example Search is the URL Route Request which gets mapped to Controller of Process with an Action Method Find which accepts name as parameter (Request URL and Controller name can be different)
1.The Routing Request url can be of any name,it need not match with controller , but you must define the corresponding controller with its action in the MapRoute Method.
2.There is no mandatory rule that the URL should be of {Controller}/{action},it can be simply {Controller} and again you must define the respective controller with action in MapRoute.